Shipping & Returns

Shipping Information

We aim to dispatch all orders within 4-5 business days. Delivery times vary depending on your location.

UK Shipping

Standard delivery: 4-5 business days

International Shipping

Unfortunately we do NOT ship internationally, we only cover UK & Ireland. We do hope to extend to international shipping shortly.

Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receipt for a full refund or exchange.

How to Return an Item

1. Contact us at theflamingoslounge@gmail.com to initiate your return
2. Pack the item securely in its original packaging
3. Send it back to the address we provide
4. Once we receive your return, we'll process your refund or if you prefer a replacement within 5-7 business days

Return Conditions

Items must be unused, in original condition, and in original packaging. Sale items and personalized products cannot be returned unless faulty.

If you have any questions about shipping or returns, please contact us at theflamingoslounge@gmail.com